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Frequently asked questions
Flying with 1 Hop ClubAbout 1 Hop1 Hop Club MembershipDestinationsFlying with PetsBaggageBookings incl cancellation & no-shows1 Hop Club Terms & Conditions
How do I book a 1 Hop Club flight?
All bookings must be made through the 1 Hop Club booking platform or confirmed by email in writing with the Operations Team.
You must be a 1 Hop Club member to book a flight.
A flight booking is not confirmed until payment in full has been made for each booked flight.
All prices are one-way per leg. Every price published by 1 Hop Club — whether a whole-aircraft charter rate or a per-seat positioning leg rate — is a single, one-way fare for one flight in one direction.
Prices are not return fares. A return journey comprises two separate legs and will be charged twice: once for the outbound leg and once for the inbound leg. There are no return discounts unless specifically confirmed in writing at the time of booking.
Whole-aircraft bookings are subject to the cancellation terms confirmed at the time of booking.
Where a flight is cancelled by the operator for reasons within their control, a full refund or reschedule will be offered. 1 Hop Club does not charge a rescheduling fee for operator-initiated cancellations.
No-shows. A member or guest who fails to present for a confirmed flight without providing at least 4 hours' notice will be deemed a no-show. No-shows are logged. Two no-shows within a 12-month period may result in a booking restriction or membership review.
A failure to show 1 hour after the agreed departure time without communicating a delay will result in your flight fare being forfeited.
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